Terms and Conditions
1. Identification
This website (novolta.pt) is owned and operated by Michael Ruetten Unipessoal, Lda., with registered office at Urb. Cerro do Moinho, 14B, 8400-205 Ferragudo, Portugal, NIPC 516873784, contact geral@novolta.pt (hereinafter “Novolta”).
2. Subject Matter
These Terms and Conditions regulate the sale of products through Novolta's online store, as well as the rights and obligations of the parties. By placing an order, the customer declares to have read and accepted these Terms.
3. Products and Prices
The available products, their characteristics, and prices are described on the website. Prices are presented in euros (€) and include VAT at the current legal rate. Shipping costs are indicated before the order is finalized. Novolta reserves the right to correct manifest pricing errors.
4. Orders
An order is considered concluded upon confirmation by Novolta, sent via email. Novolta reserves the right not to accept orders in case of stock unavailability, pricing error, or suspected fraud.
5. Payment
Payment is made using the methods available on the website. The order will only be processed after payment confirmation.
6. Shipping and Delivery
Delivery times and costs are indicated at the time of purchase and in the Shipping Policy. The risk of loss or damage transfers to the consumer at the time of delivery.
7. Right of Free Resolution
The consumer has the right to terminate the contract within 14 days, in accordance with Decree-Law no. 24/2014, as detailed in the Returns and Refunds Policy.
8. Warranty
Products benefit from the legal warranty of conformity under Decree-Law no. 84/2021.
9. Liability
Novolta is not responsible for damages resulting from the improper use of products or installation by unqualified third parties.
10. Data Protection
The processing of personal data is governed by the Privacy Policy and the GDPR.
11. Applicable Law and Jurisdiction
These Terms are governed by Portuguese law. For the resolution of any dispute, the court of the Novolta registered office jurisdiction is competent, without prejudice to the consumer's rights to alternative dispute resolution.